JOB OPPORTUNITIES


WAREHOUSE MANAGER  - THE WHOLE BRIDE


The Opportunity

This role is an exciting step for the successful candidate, who will have the chance to manage our growing and fast paced warehouse in Tweed Heads.

Working from 9am until 3pm, Monday to Friday. 


Duties include:

  • Oversee and manage dispatch, inbound stock, and stocktake
  • Unpack stock as it arrives to the warehouse, and accept purchase orders
  • Assist with raising purchase orders 
  • Liaise with couriers and freight providers (including Australia Post & Fedex/TNT). 
  • Oversee and manage pick and packers
  • Pick & pack as required 
  • Manage our warehouse team & KPI’s
  • Support warehouse staff with troubleshooting on orders 
  • Rostering of warehouse staff
  • Train new warehouse team members, and provide monthly training to current staff
  • Manage returns & exchanges, as well as return to sender items 
  • Manage click and collect orders 
  • Ensure automated systems are running smoothly and up-to-date
  • Identify any areas for improvement and make recommendations accordingly
  • Ensure OH&S is maintained at all times
  • Ensure all equipment is maintained and fit for purpose
  • Order office, packaging and warehouse supplies
  • Ensure orders are packed and shipped in within our timeframe, and to a high level 
  • Manage dispatch related customer service enquiries (Gorgias)
  • Manage the Warehouse Management System as required (Cin7)


What you will need to be successful:

  • Experience with using Shopify 
  • Experience with Starshipit or shipping integrations
  • Experience as a Warehouse Team Leader or Warehouse Manager (at least 2 years, desirable)
  • Excellent communication and self-sufficiency skills
  • Excellent time management and problem solving skills 
  • High level of computer literacy
  • Exceptional organisational and people management skills
  • Great communication skills
  • Interest in weddings is desirable but not mandatory
  • Customer service experience is desirable 

Apply by emailing your resume to kristy@thewholebride.com.  

 


CASUAL WAREHOUSE ASSISTANTS

We are growing our team at our warehouse based in Tweed Heads. 

We are seeking dynamic casual warehouse assistants to help prepare our customer orders for the rest of 2024 and beyond. 


What we're looking for:

  • We want team members with a can-do attitude who are enthusiastic, energetic, and self-motivated.
  • Positive personality that thrives within a team environment.
  • Exceptional attention to detail.
  • Ability to use Zebra scanners (highly desirable), or willingness to learn.
  • Proficiency with Windows.
  • Flexibility to work Monday to Friday between 8am and 4pm. 

Your day to day responsibilities could include:

  • Picking items from shelves with precision to fulfil customer orders.
  • Packing orders efficiently and securely, readying them for shipment.
  • Scan orders to ensure accuracy and proper tracking for shipments.
  • Assist in preparing and organising incoming stock for warehouse shelves, ensuring smooth operations.
  • Unpacking and counting new stock as it arrives to the warehouse. 
  • Perform general cleaning and maintenance tasks to keep the warehouse organised and safe.

Apply by emailing your resume to kristy@thewholebride.com.  

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